Our Reviews
Guardian Roofs
1010 North Batavia Street Suite F, Orange
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We had a major roof leak during the last atmospheric river in So. California. We began the roofing education process by seeking five bids. We were told various things about how to fix our problem roof but most of them turned out to be wrong. … More There was real misinformation from most of the roofers saying that a repair was possible ( it wasn’t) or an expensive re-layment was the only option. Our last bid was from Guardian Roof. With one look, Mario correctly identified that our then current tiles were discontinued because they were defective and in fact would not tolerate being pulled up and re-laid without a lot of breakage, as three other companies had bid. This observation was corroborated by another informed roofer but who was more expensive. So, for the SAME price that others were quoting to pull off the whole roof, repair a small section with new tiles and then re-use our old ( defective and crumbling) tiles to put back down, Guardian gave us a whole NEW tile roof as well as repairing some newly discovered termite damage. They were very responsive to our needs and worked steadily to complete the whole job in a week’s time, after the tiles were available. It looks beautiful! We were very happy with their honest and correct assessment of what was really needed, their very fair pricing, and their good work. So very glad we kept getting more bids until we found the right company for the job.
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During this last heavy rain I noticed that my furnace exhaust pipe was dripping rainwater down into my garage and I wanted to get this fixed as soon as possible, during this short break, before the next big rain event that is expected this … More weekend. I was looking for roofing contractors last week and was able to schedule Guardian Roofs to come out yesterday. I’m very thankful that they sent Mario to come out for inspection. He looked up to the roof in my garage where the vent pipes were located and noticed that daylight was coming in from both roof exhaust pipes (one coming from the furnace and the other from water heater). He told me he would go onto my roof to inspect them, but unbeknownst to me he not only helped me inspect them but he also brought his caulking gun to help me seal the cracks on both exhaust pipes without charging me. I don’t see any daylight coming in now!
I can’t stop expressing my appreciation for this act of kindness, and this act of paying it forward, as I know other roofing contractors would most likely had me scheduled for this small fix next week, which is after this weekend storm, and probably nickel and dime me. Thank you Mario for giving me peace of mind for this upcoming weekend rain event and any future rain events. I’m very happy with this genuine service and will be using your service again for any of my future roofing needs. I wish I could give more than 5 stars! -
Both my wife and I have been extremely satisfied with everyone from Guardian Roofs. Doug Hein is one sharp guy. My neighbor and I were so impressed with him that we both decided to get our roofs done after meeting with 5 different companies. … More
Mario was the superintendent responsible for the job and called me consistently to see how things were going and answered every question I had. Alex was my main contact throughout the job and arrived at 7:00 am everyday which I appreciated. He was very personable and I did my best to let him do his job. Whenever there was an area that had to be addressed, Alex would talk to me prior to changing anything without my permission. Freddie did a fantastic job of laying out the tiles and was very efficient and clean. My house was cleaned every day and I never had any issues. Mona Portillo along with Helen were great to work with from the office as well. As I mentioned earlier, Guardian Roofs went above and beyond my expectations!! Thank you for making us very happy. -
A few weeks back I uncovered evidence of a leak in my roof. I made some calls, got a few estimates and chose Guardian. Now, Guardian was not the lowest estimate. But, the person who did the estimate arrived with satellite photos … More of our roof, notes about where he thought the leak was, and where it would show as a leak in our home. Before we entered my home, he told me where the leak would be in our interior ceiling.
And he was exactly right.
The day the work was done, Emiliano arrived on time and with all the tools and supplies he would need. In just over four hours, it was finished. Of course, I can't see the roof, but I have a feeling it was expertly done.
Now, if it would just hurry up and rain a few inches, we could tell for sure. LOL.
I highly recommend Guardian. -
I've had a few small leaks over the past couple of years that were dealt with temporary fixes. I knew it was time, but the estimates for a new roof were much more expensive than expected. I even considered partial repairs. After 8 … More estimates, it seemed all roofing companies had some type of negative review and prices varied. I chose Guardian Roofs for their fair pricing, 20-year warranty, and Mario's attentive service. He emailed informations that I requested and dropped off samples promptly. Unlike some companies, he responded to my calls/texts promptly with a lot of patience. As I had many concerns after reading so many reviews; he addressed and assured each one.
The crew, Ruben and Carlos, were impressive. I'm usually a little skeptical and like to see the work that is being done, so I went up to the roof every day to check the progress. Ruben addressed and explained each of my many questions. If there was something he wasn't sure about, he contacted Mario immediately. There were 2 incidents where Ruben gave me a "what you talking about" look : ) in regards to an agreement made with Mario for the section of the chimney and getting some extra tiles at the end of the job. Even though the 20-year warranty covered them, it was quickly taken care of to my satisfaction. Overall, we are very pleased with their work. We would recommend Mario and his crew, without a doubt. They were very efficient and professional, making sure to tidy up and not damage any parts of my home (one of my concerns from various reviews).
Thank you for your excellent work and service.
If you're reading this review, request Mario and his crew! -
I was looking into replacing my 20+ yrs tile roof to the Tesla solar roof but after months of waiting (I pre-ordered the solar roof and it was stuck at the design phase), Tesla told me that they no longer serve my area and refunded me the … More money. As I was looking for an alternative, I came across GAF's solar shingles and I was very interested in them.Guardian Roofs is GAF's certified installer in SoCal area. Larry from Guardian Roofs reached out to me within a day after I filled out the "Request for a Quote" form on GAF's website. Told me about their company and we chatted about my needs for the new roof and solar system. Within the next few days, he sent me a proposal, explained every single detail to me carefully and patiently answered all of my questions and concerns. He truly enjoy working with Larry because he would find out the answers for any questions he wasn't able to answer on the call and actually called me back and explained them to me thoroughly.I called/emailed six roofing companies/contractors, only four responded within the first week with a quote. The quote from Guardian Roofs was the second lowest (cheaper than Tesla's solar roof). The other three quotes were traditional solar panels and reroof using the existing tiles. I quickly decided to go Guardian Roof's quote not only it's much cheaper than Tesla's solar roof, but their panels also looked much nicer than the traditional ones.My only concern was that without the space between the rack and roof, how would the heat generated by the panels being released? I asked Larry this question and he explained to me but I didn't quite understand, so I asked the owner, Justin, the same question during the installation and he explained to me by showing me the actual products. Turned out the combination of the underlaying sheet, GAF's Timberline Shingles and the actual panels were playing a big part in handling the heat.The installation took a week to complete. I'm very pleased that the owner himself actually came out a couple of days and climbed on the roof to make sure everything was done correctly. He was also there to answer all of my questions about the job. Additionally, GAF sent a technician from the San Jose headquarter to oversee the installation of the panels. Not the mention William (the lead installer from Guardian Roofs) and his crew did a great job cleaning up the area after the job was completed.
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Doug and The Guardian Roofs team are always great! They have installed roofs on many of my projects. Always great work and very professional. I just hand it over to them and they get it done right.
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I called Guardian Roofing a week after the recent huge rain storm in Southern California as two areas on my ceilings showed a leak scar. With another rain storm due, Justin juggled his schedule, kept in touch giving me his cell number and … More had two fantastic workers on my roof promptly, Oscar and Eldon lead by Ernesto, before the predicted storm. At the completion of the work, they were loading their truck and I went inside only to hear noise on the roof; I looked out my window and they were back up sweeping my entire roof and cleaning debris from my gutter covers! You just do not often get that kind of service, workmanship and attention to detail these days. Excellent job! Thank you so very much.Liz
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We tried to install solar in 2017 & discoverer we needed a new roof & a new electrical panel. Needles to say, we had to pull out of our plans due to finances. One of the roof estimates we got was from Dan Hill at Guardian. Their … More estimate at the time was reasonable. They weren't the highest or the lowest, but they gave a higher quality shingle for the money. They had done work for 2 relatives that had nothing but good things to say. There was no hard sale experience. at all Two years later (2019), we decided to tackle the roof. We had Sears Home Improvement do an estimate & nearly swallowed our tongues. Their price was so outrages & the hard selling was mind numbing. We were so discouraged & really did not want to have to go through that ever again & decided to reached out to Dan Hill again to have him update his 2017 estimate. He was more than happy to do it & remembered us. The new estimate was still reasonable. The process from Dan to Mario to all the workers made it a pleasure to get our roof done and get gutters & 2 solar tubes installed. When the job was completed, there were 2 tee nee tiny minor things to correct & they did it no problem. I would highly recommend Guardian to anyone who asks with no hesitation. There is a reason they are still in business, they don't have to hard sell, & they don't cold call you until the cows come home to drum up business. They are priced well, they have great products, they do great work, their workers are great to work with.
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From beginning to end it was an easy process. Estimator was thorough and answered all my questions. Quote was fair and less than some other estimates. Roofer Alex was friendly, hard working and did quality work. Cleanup each day was … More great. Job was completed in timely manner. Very pleased with completed roof. Roofer worked hard and took pride in his work. I would recommend Guardian to anyone in need of a roof. Office staff were as also helpful before and after job.
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Everything was done very professionally and the price was better than most of the quotes we got. No problem leaving a written quote that was good for a couple of months. Lots of roofers tried to pressure with the "you have to act now" … More line. Sent them on their way. When they came out the work was done quickly with little disruption to us except for the noise (expected). Very happy with the new roof.
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I had a great experience with Guardian Roof. I had to re-roof because of old roof and I was installing solar panels. Steve took the time to explain things to me every time I had questions. The staff are nice and professional (Mona and … More Mario). The roofers themselves worked fast. I absolutely would recommend them to friends and family.
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Guardian Roofs was one of the company’s recommended by Tesla during our solar panels installation. Guardian provided a good value, responsive to my questions, and their installation crew did great work. Our job required uninstalling existing … More tiles from the roofs which were to have solar panels installed, and covering those roofs with composite tiles. After the solar panel installation, they came back and backfilled the existing original tiles back onto the roof. It looks great. They knew what they were doing and I would highly recommend them.
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This company is unbelievable. They did what they said, they stuck to their quote. They showed up when they were suppose to and breezed through inspection. I gave them access to my driveway during the week of work and stayed out of their … More way. When they were done they cleaned up and the driveway was spotless. I don't usually recommend businesses but I was so impressed from first contact with the owner who answered the phone on a weekend until completion. Who could have asked for more. Even my painter (who also does roofs) was impressed an pointed out special touches most roofers don't include. And their estimate was right in the middle of the lowest and the highest. Excellent, excellent workmanship. And a 50 year warranty on the roof with a company that backs the product even if the contractors go out of business.
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Needed to repair a leak over the garage and replacement of rotted fascia. Guardian handled both quickly and at a reasonable price. No more leaks and no more ugly, rotted wood. Quality of work is excellent. Their crew was professional, explained … More every step of the process, and left no trace when they were done. Highly recommend.Positive
Quality, Professionalism, Value
Services
Roof repair for storm & wind damage …More -
Guardian did a complete tear-off and replacement of my 30+ year old roof and replaced it with a new Owens Corning Duration Plus cool roof system. Dan, the estimator was friendly and extremely knowledgeable and made some excellent recommendations … More to solve specific problems I experienced with the old roof. The tear-off crew was quick and had the roof stripped in one day (although they did make some extra work for the installation crew). The tear-off debris was recycled (as per City requirements), so none of it ended up in a landfill. The installation crew were experienced and functioned as a well organized team. The lead worker was exceptional and very detail oriented. He anticipated problems and addressed them before they became an issue. There was a miscommunication between the installation crew and the office over a small problematic area of the roof that required a torch-applied rubber membrane, but the lead worker made the area weather tight and returned with the tools and materials the following Monday to re-work the area and apply the membrane as contracted. Before they left, all trash was removed and the entire area was clean. Was very happy with the results and my neighbors complimented the appearance of the new roof. From start to finish the job was completed in one week.
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From the very first impression with Dave, the gentleman who provided the original estimate, to the final inspection, everything was super smooth and easy.They did a masterful job. Very professional. They never pressured me to go with them. … More But after getting a couple of estimates from others, it was clear Guardian was the best choice. Not just because they had a competitive price but their finished product was excellent. They kept the place clean at the end of each day. They took precautions to protect the home. Really went above and beyond to satisfy us.
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Could not have asked for a smoother transaction! Responsive, professional, clean and quality install! I had 6 quotes and going with a Platinum installer was important to us. 100 percent recommend Guardian Roofs for your next project. Ask … More for Dan cuz he’s the man!Thanks again Guardian…we now have piece of mind knowing our house is fully protected with a roofing installed the right way!
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Service was good, on time , good advice. We felt the pricing was high. Doug is a real pro but felt like he had us over a barrel on pricing.
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Guardian Roofs did a patch job on my roof to resolve an issue that was causing brown stains on our interior ceiling. Doug came out and inspected the roof and provided a competitive quote. The inspection was very thorough and Doug answered … More every question we had.The job itself was done in a day and the workers that came were very quick and efficient. Super happy with the job that was done by Guardian Roof.
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Protecting my home is very important to me and Guardian Roofing did an excellent job!! They planned from the start to the finish in a timely matter. Their employees we're very proffessional and did a great job!! Extremely satisfied … More with the job Guardian roofs did!!Positive
Punctuality, Quality, Professionalism, Value
Services
Roof repair, Roof installation, Attic venting installation, Roof damage repair …More -
Our family has had four roofs done by Guardian Roofs. Each time the roofs were inspected beforehand so we knew exactly what work was needed. Dan Hill was very thorough and made sure we completely understood each job. Communication was great, … More work done by the crews excellent, never any mess left, first quality materials and workmanship. The prices are very good and you always know you got what you paid for. Love this company and would never consider going anywhere else. Quality and integrity can’t be beat.
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Absolutely hands down the best roofing company in California! It's Really hard to find quality craftsmanship these days so we were really impressed with every step of our roof rebuild, from the inspection to the estimate to the completed … More job it was perfect! Thank you Guardian roofs.Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Roof repair for storm & wind damage …More -
Guardian did a great job from start to finish. Communication was good, they did exactly what they said they’d do, and it was done in a timely and professional manner. We reused much of our existing cement tiles, and their selection of a … More (nearly) matching tile and the way “old and new” were installed made for a very nice end-product. I would use them again and will recommend them to others.
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We are so happy with our results. The job was done very quickly and clean. The workers were very respectful to our home environment. Everything was quick. Thank you Guardian Roofs. Al MorenoPositive
Responsiveness, Punctuality, Professionalism … More
Services
Roof repair for storm & wind damage …More -
Excellent service and fair price. The sales rep was thorough and fair. I knew it was a better deal when he bid $65 for plywood if needed. All my other bids put $85. Then I was told all my roof plywood was good! The crew worked safely and … More cleanly. The roof installers were praised highly by the City Inspector who said he would like to see more of Guardian Roofing in Hemet! I highly recommend Guardian Roofing.
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The crew was very careful not to damage the existing structures. Very detail oriented and excellent in communicating work progress and resolving field issues. I want to recognize Carlos for his work quality and excellent customer service.Positive … More
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Roof installation …More -
Guardian replaced my underlayment and shingles on our single story ranch house and did some framing to correct a sagging ridge board over the attached garage. They did an excellent job and I fully recommend them for both types of job.Services … More
Roof repair, Service not listed …More -
In my experience, Guardian Roofs did an excellent job on my roofing repair. They are what every contractor should strive to be like. They assessed the problem correctly and their scope of work accurately spelled out exactly what they … More were going to do. Most importantly, they then did exactly what they said they were going to do plus they did it ahead of schedule and on budget.
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